Sales Advisor (m/w/d) full-time / part-time


UNIQLO is a modern Japanese company dedicated to create great clothing with new and unique value to enrich the lives of people everywhere. Each and every one of our stores is a unique shopping destination with service minded team members who are prepared to always give our customers a pleasant and memorable experience.

We are now looking to extend our team of Sales Advisors in our stores in Hamburg, Cologne, Düsseldorf and Stuttgart.


Previous experience in retail is not mandatory, however, the desire to achieve the very best in customer service is! We are seeking individuals who aspire to grow and develop into true professionals. At UNIQLO, teamwork is essential. We encourage team members to take initiative and actively participate in all aspects of our business. 


What we offer

Salary range for entry level 12,50-13,50/h, with potential to increase to 16,00/h as your Sales Advisor career advances
Employee discount of 30% at UNIQLO stores and all other FAST RETAILING brands
30 vacation days, 13th month salary payment and monthly meal allowance of up to 100 EUR per month
Transparent promotion process with the opportunity to be promoted every 3 months
Possibility to grow into store manager role within 2 years based on your personal development incl. industry leading salary & bonus package
Structured training & development program to ensure you are always up to date with UNIQLO and industry standards

Your tasks

Presence as contact person for customer inquiries at any time
Provide excellent service on the sales floor, at the changing rooms and at the checkouts
Ensure order and cleanliness in the respective area of responsibility
Receive and process deliveries
Replenishment of articles on the sales floor
Rearrange of the displayed articles according to the instructions of the supervisor
Use of the electronic goods registration system (RFID)
Support customers with pick up of CLICK&COLLECT online orders and the UNIQLO App
Daily use of digital tools (e.g. digital transmission of customer feedback via iPods)
Collaborate in the alteration tailoring department (optional)

Your profile

Enthusiasm for the UNIQLO brand and UNIQLO products
Determination, quality awareness and ability to work independently
Excellent communication skills & very good organizational skills
Openness towards our customers and new tasks with hands-on and can-do mentality
Good time management & quick comprehension skills
Affinity for the use of digital tools, basic technical knowledge is an advantage (e.g. use of iPods)
English and (basic) German language skills are desirable
Flexibility to work on Saturdays, as well as early and late shifts

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